fg66a Privacy Policy

This Privacy Policy ("Policy") applies to all users ("you", "your", "the User") of the fg66a platform, accessible at fg66a.io, including the website, any mobile-optimised interface, and all associated services offered under the fg66a brand. The Policy is issued by fg66a ("we", "us", "our") and describes how we collect, process, store, share, and protect personal data in connection with your use of the fg66a platform.

By registering an account on fg66a, accessing the platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree to the terms of this Policy, you must not use the fg66a platform.

This Policy should be read alongside the fg66a Terms & Conditions and our Responsible Gaming Policy, both of which form part of the overall agreement between you and fg66a.

fg66a collects the following categories of personal data from registered users and platform visitors. The table below summarises each category and its primary purpose:

fg66a does not collect or store full bank card numbers (PAN), CVV codes, or banking PIN numbers. Any payment card information required for a transaction is handled directly by PCI-DSS compliant payment processors and is not stored on fg66a servers.

fg66a collects personal data through a number of channels and methods, all of which are described below:

• Direct submission: Data you provide actively during account registration, identity verification, deposit and withdrawal requests, and correspondence with our support team. This includes your name, contact details, and any verification documents you submit.
• Automated technical collection: Data collected automatically when you access the fg66a platform, including your IP address, browser type, device identifiers, and session data. This data is collected via server logs and platform analytics tools.
• Cookie and tracking technologies: fg66a uses cookies, pixel tags, and similar technologies to collect data about how you interact with the platform. See Section 7 of this Policy for detailed information about our use of cookies.
• Payment processors: When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, or another supported payment method, the relevant payment provider may share transaction confirmation data with fg66a to facilitate the crediting or debiting of your fg66a wallet balance.
• Identity verification providers: Where fg66a uses a third-party identity verification service to assist with KYC checks, that provider may share the results of their verification checks (pass/fail status and risk signals) with fg66a. Verification providers do not provide fg66a with raw copies of your documents beyond what you have already submitted directly.
• Publicly available sources: In connection with fraud prevention and responsible gaming obligations, fg66a may reference publicly available information, such as national self-exclusion registers or publicly reported sanctions lists, to verify that a registration is eligible.

fg66a uses the personal data we collect for the following specific purposes:

• Account management: Creating and maintaining your fg66a account, authenticating your identity at login, and communicating essential account information such as password reset requests, deposit confirmations, and withdrawal updates.
• Service delivery: Processing your bets, game sessions, deposits, and withdrawals; displaying your account balance and transaction history; and delivering the products and features of the fg66a platform in a personalised manner.
• Identity and age verification: Confirming that you are aged 21 or above as required by our platform rules, and verifying that the identity details you have provided are accurate. fg66a takes its obligations regarding underage gambling prevention seriously.
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, account takeovers, and other prohibited conduct. This includes automated analysis of transaction patterns and device fingerprinting.
• Responsible gaming: Monitoring usage patterns to identify signs of problematic gambling behaviour; enforcing deposit limits, session reminders, and self-exclusion requests; and complying with our responsible gaming obligations.
• Customer support: Responding to your enquiries, resolving disputes, and providing assistance via email and live chat.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how the fg66a platform is used, identify areas for improvement, and develop new features.
• Marketing communications: Sending you promotional offers, bonus announcements, and product updates related to fg66a — but only where you have provided explicit consent to receive such communications. You may withdraw this consent at any time by contacting [email protected] or by using the unsubscribe mechanism in any promotional email.
• Legal and compliance obligations: Fulfilling our obligations under applicable law, including responding to lawful requests from Bangladeshi authorities and maintaining records as required for anti-money laundering compliance.

fg66a processes personal data on the following legal bases, depending on the specific processing activity:

• Contract performance: Processing that is necessary for fg66a to fulfil its obligations to you under the Terms & Conditions — including delivering games, processing payments, and managing your account — is carried out on the basis of contractual necessity.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring is carried out on the basis of fg66a's legitimate interest in operating a safe and sustainable platform, provided those interests are not overridden by your rights.
• Legal obligation: Processing required to comply with applicable law — including identity verification for AML purposes, record-keeping requirements, and responding to lawful regulatory requests — is carried out on the basis of legal obligation.
• Consent: Processing for marketing communications and for the use of non-essential cookies is carried out on the basis of your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

fg66a does not sell, rent, or trade your personal data to third parties. We share personal data only in the circumstances described below, and only to the minimum extent necessary for the stated purpose:

• Payment service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other payment partners receive the transaction data necessary to process your deposits and withdrawals. These providers are bound by their own privacy policies and financial regulatory requirements.
• Identity verification providers: Third-party KYC service providers receive identity documents and personal details you submit for verification purposes. These providers process data strictly for verification and do not use it for any other purpose.
• Game technology providers: Game providers such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe may receive a session token and anonymised player identifier in order to deliver game content. These providers do not receive your full name, contact details, or financial data through the game session.
• IT and infrastructure providers: Cloud hosting, server management, and cybersecurity service providers who process data on fg66a's behalf under strict data processing agreements that prohibit any use of data beyond the stated purpose.
• Legal and regulatory authorities: Where fg66a is required by applicable Bangladeshi law or a lawful order from a competent authority to disclose personal data, we will comply. Where permitted, fg66a will notify affected users of such disclosure requests.
• Business transfers: In the event of a merger, acquisition, or sale of the fg66a business or its assets, personal data held by fg66a may be transferred to the acquiring entity. You will be notified via email of any such transfer and of any material change in data practices that follows from it.

fg66a uses cookies and similar technologies on the fg66a.io website and platform. A cookie is a small text file placed on your device by a web server. Cookies allow the platform to recognise your device across sessions and deliver a more consistent and personalised experience.

fg66a uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the fg66a platform to function. They enable core features such as session management, login authentication, and bet slip functionality. The platform cannot operate without them, and they do not require your consent.
• Performance and analytics cookies: These cookies collect anonymised data about how users interact with the fg66a platform — such as which pages are visited most frequently and where users encounter errors. This data is used to improve the platform experience. These cookies are only placed with your consent.
• Functional cookies: These cookies remember preferences you have set — such as your preferred language, display settings, or last-used payment method — to personalise your experience. These cookies are only placed with your consent.
• Security cookies: fg66a uses specific cookies to support our fraud detection and account security systems, including session integrity checks and device fingerprinting signals. These cookies are strictly necessary for platform security and do not require separate consent.

You may manage your cookie preferences through your browser settings. Disabling strictly necessary or security cookies may impair your ability to use the fg66a platform. Disabling performance or functional cookies will not prevent you from accessing the platform but may reduce the quality of your experience.

fg66a does not use third-party advertising cookies or behavioural tracking cookies that profile you across external websites for advertising purposes.

fg66a retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Personal data associated with an active fg66a account is retained for the duration of the account relationship and for a period of up to 5 years following account closure.
• Transaction and financial records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of 5 years from the date of the transaction to comply with anti-money laundering record-keeping requirements.
• Identity verification documents: KYC documents (NID copies, passport scans) are retained for a minimum of 5 years from the date of verification or from account closure, whichever is later.
• Support communications: Customer support emails and chat transcripts are retained for 3 years from the date of the final communication in a given case, to support dispute resolution and quality assurance.
• Marketing consent records: Records of marketing consent and opt-out requests are retained for as long as necessary to demonstrate compliance with consent obligations.

At the end of the applicable retention period, personal data is securely deleted or anonymised. Anonymised data (from which you can no longer be identified) may be retained indefinitely for statistical and analytical purposes.

fg66a implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between user devices and fg66a servers.
• Encryption at rest for sensitive data fields including identity documents and financial records stored on fg66a infrastructure.
• Role-based access controls ensuring that only authorised fg66a personnel with a demonstrable business need can access personal data.
• Two-factor authentication enforced for internal staff accounts with access to user data systems.
• Continuous monitoring of servers and infrastructure for anomalous access patterns, intrusion attempts, and data exfiltration signals.
• Regular internal security reviews and penetration testing of the fg66a platform.
• Incident response procedures that include protocols for notifying affected users in the event of a confirmed data breach that materially affects their rights.

While fg66a takes these security obligations seriously, no digital platform can guarantee absolute security against all possible threats. You are responsible for keeping your own account credentials — including your password and OTPs — confidential. fg66a will never ask you for your password via any communication channel.

As a user of the fg66a platform, you have the following rights with respect to the personal data fg66a holds about you. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request":

fg66a will acknowledge all data rights requests within 48 hours and will aim to respond in full within 30 days. Where a request is complex or involves a high volume of data, fg66a may extend the response period by a further 30 days, with prior notice provided to you.

Requests that are manifestly unfounded or excessive may be declined or subject to a reasonable administrative charge. fg66a will explain any such decision in writing.

The fg66a platform is strictly intended for adults aged 21 years and above. fg66a does not knowingly collect personal data from any person under the age of 21. If you are under 21, you are not permitted to register an account or use any fg66a service, and you must leave the platform immediately.

If fg66a becomes aware that personal data has been collected from a user who is under 21 years of age, the associated account will be closed immediately and all personal data pertaining to that user will be deleted from our systems, except where retention is required to prevent future re-registration attempts by the same individual.

Parents and guardians who believe that a minor under their care has registered an account on fg66a are encouraged to contact us immediately at [email protected] so that we can investigate and take appropriate action.

The fg66a platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket) and game providers (Evolution Gaming, Pragmatic Play, Ezugi, Spribe, and others). While fg66a takes care in its selection of third-party partners, we are not responsible for the privacy practices of those external services.

Each third-party provider operates under its own privacy policy, and we encourage you to review those policies before submitting personal data to any third-party service. fg66a's Privacy Policy applies solely to data collected and processed directly by the fg66a platform.

fg66a reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this Policy — meaning changes that significantly affect how we collect, use, or share your personal data — we will notify you via the email address registered to your fg66a account at least 7 days before the updated Policy takes effect.

For minor or non-material changes (such as clarifications, formatting updates, or corrections of typographical errors), the updated Policy will be posted on this page without advance individual notice. The "Last Updated" date at the top of this document will always reflect the most recent revision.

Your continued use of the fg66a platform after an updated Policy has been published and any applicable notice period has passed constitutes your acceptance of the revised Privacy Policy. If you do not accept the revised Policy, you must cease using the platform and may request account closure by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way fg66a handles your personal data, please contact our support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject line for data enquiries: "Privacy Enquiry" or "Data Rights Request"
• Support hours: 24 hours a day, 7 days a week, aligned to Bangladesh Standard Time (BST, UTC+6)
• Response time: fg66a will acknowledge your privacy-related enquiry within 48 hours

We are committed to resolving all privacy concerns promptly and transparently. If you feel your concern has not been addressed to your satisfaction, you retain the right to escalate your complaint to the relevant data protection authority in your jurisdiction.